Last updated: 31st August 2018
Blue Square Aviation Group Malta Limited or "us", "we", "our" or "BSAGM", registered in Bethsaida House, 71, Mdina Road, Qormi, Malta, EU.
Information we collect about you broadly depends on the relations we have with you and the context upon which we will collect, use, process and share certain categories of personal information about you. Generally, the list is as follows:
We collect personal data about you when you use our services or products (whether directly provided by us or by another company, agent or broker), when you travel with us, and when you interact with our sales team.
For example, when you or a third party on your behalf:
The data will be processed as permitted by the GDPR as follows:
Some of the above grounds for processing will overlap and there may be several grounds which justify our use of your personal information.
The principal situations:
If you fail to provide certain information when requested, we may not be able to perform the contract we have entered into with you (such as we will not be allowed to carry you on our aircraft), or we may be prevented from complying with our legal obligations (such as to comply with immigration or other laws). Without information, we will not be able to deliver tailored service to you that is industry standard in the Business Aviation.
Your personal data may be disclosed to a third party upon change of our ownership in full or in part.
Your personal data may be shared with the following third parties (appointed by us or employees who work for us) including outside EEA in the course of us performing the contract and rendering services to you:
By submitting your Personal Data to us, you agree to this transfer, storing and/or processing. We take all steps reasonably possible to ensure your data is treated securely and protected in accordance with this Policy and requirements of the DPA and GDPR where so applicable.
We will need to store, process and reuse your Personal Data as long as necessary for the relevant purpose (for example during the active trip we keep all related information about your booking), for the minimum period we are legally obliged and for the period that enable us to enforce our rights, billing purposes, respond to the complaints, queries or concerns you may have about your booking and to improve your experience with us and to ensure you receive outstanding and hassle free service upon future bookings (keeping information on your past bookings and special requests you had in the past unless you tell us otherwise).
You have rights under data protection laws:
If you are eligible to invoke one of the rights listed above and wish to do so, you may contact us as part of a subject access request using the details found below. Please note that we may not always be able to fulfil your request as there may be legitimate purposes, such as certain legal or statutory obligations, that require us to retain your information as stored or if we believe the change would cause the information to be incorrect.
If you withdraw your consent, it may mean we will not be able to provide all or parts of the products or services you have requested from us. Please be aware that in these circumstances you will not be able to cancel or obtain a refund of any fees you have paid.
You can lodge a complaint with the supervising authority: Office of the Information and Data Protection Commissioner.
If you would like to raise your complaint with us in the first instance, please contact us. You can find more information about your rights at www.idpc.org.mt
If you would like further information on the collection, use, disclosure, transfer or processing of your Personal Data or the exercise of any of your rights listed above or simply you would like first to complain to us, please contact us by emailing email@example.com to main page